Disability Support

Feeling stronger every day. That’s our goal – together.

We provide personalised NDIS disability support that’s focused on your strengths, your goals, and your way of life. Our team is here to empower your independence — whether that’s at home, in the community, or anywhere in between.

Your Personal Support Team

Real people, real connection.

At JANGO, we believe support starts with trust. That’s why we take the time to understand your story — your needs, your routines, your preferences — and carefully match you with a support worker who aligns with your personality, interests, and culture.

We’re a proudly local and responsive provider on the Gold Coast. When you call JANGO, you’ll speak to someone who knows your name and understands your plan — not just a call centre.

Our Disability Support Services

Working towards your goals, big and small.

Helping you work towards the life you want.

We offer flexible, in-home and community-based NDIS support designed around you.

Community Access & Transport

Go where you want, when you want — with a trusted support worker by your side.

Daily Living & Domestic Assistance

From personal care to housework, we help you stay comfortable and confident in your daily life.

Meal Prep & Nutrition Support

Support with planning, shopping and preparing healthy meals — including guidance from our in-house dietitian. Life Skills & Capacity Building

We help you build confidence, independence, and everyday living skills — including communication, budgeting, and routines.

Mobility & Equipment Support

We assist with hoist transfers, mobility aids, and guidance on assistive technology.

Fitness & Wellbeing

Stay active and motivated with physical activity sessions guided by our personal trainers or therapy assistants.

High-intensity supports and complex care available on request.

Trusted NDIS support service provider

NDIS Provider on the Gold Coast

We’re proud to be a Gold Coast local NDIS provider offering tailored support to people with physical, intellectual, and psychosocial disabilities. Whether you’re self-managed, plan-managed or NDIA-managed — we can support you.
Need help understanding your NDIS plan?
Our team is here to help you navigate funding, eligibility, and how we can best support your goals.

Why We're Different

Why Choose JANGO?

Always speak to a real person

Personalised matching with your ideal support worker

Local Gold Coast-based team

Culturally inclusive (multilingual staff available)

Responsive, consistent support

Fitness, food and mental health focus

Testimonials

Client Stories

“Thanks so much for listening and supporting my goals. Your kindness and service is something I’ll recommend to others.”

“We are kept in the loop. The care worker is wonderful — and it’s great to have consistency.”

“Maria is very happy with her support worker. She’s always respectful and attentive.”

Disability care and support FAQs

Disability Support FAQs

Got questions? You’re not alone. Here are some of the most common ones we hear:

What is the NDIS and how does it work?

The National Disability Insurance Scheme (NDIS) is a federal government scheme that represents a new way of delivering assistance to Australians in need of disability support. Unlike anything else before it, the NDIS when it is fully rolled out will provide funding to approximately 500,000 Australians aged under 65 with permanent and significant disability for services and supports.

Given the wide scope of the NDIS, for many of the around 4.3 million Australians living with a disability and in need of disability support the NDIS will represent the first time they receive the support they need. The NDIS is implemented by the National Disability Insurance Agency (NDIA).

Am I eligible for disability support?

As a new model being rolled out nationally to provide funding and support to people with permanent and significant disabilities across Australia, the NDIS aims to supports people with a disability to live an ordinary life, with an approach that supports them throughout their life.

The NDIS provides a range of supports. These include:

Support to increase involvement in local communities
Support to facilitate greater independence
Support to enhance wellbeing; and
Support in gaining employment and skills
Managing your NDIS funds and coordinating your services with a Support Coordinator

If you are assessed as being eligible for NDIS assistance, you will receive funding on an annual basis to acquire the aids, services, support and equipment that you are deemed to need as a result of an assessment by the NDIA.

At this point, you can choose to self-manage your own funds, in which case you make claims to NDIS personally, you can select a Plan Manager to manage your funds for you or the NDIA is able to manage your funding for you.

How do I apply for NDIS funding?

If you’re eligible for NDIS assistance in the form of NDIS care services, you’ll receive annual funding to access the support you need. You can self-manage these funds, and make claims to NDIS personally, or let a Plan Manager, or the NDIA, manage your funding for you.

Can JANGO support self-managed and plan-managed participants?

There are certain eligibility requirements you must meet in order to qualify for the NDIS. Specifically, you are deemed as eligible for the NDIS if you:

are under 65 years old when you make your application
are an Australian resident, permanent visa holder or Australian Citizen
and, meet the disability or early intervention requirements.

For those aged 65 years and over it is the case that in most situations you will be ineligible for the NDIS and will receive support through the federal government’s aged care system.

What services do you offer under Core vs. Capacity Building budgets?

Eligibility for the NDIS is determined by the NDIA. To apply, fill in the NDIS Access Checklist, call the NDIA on 1800 800 110 for an access request form, fill it in, and return it. Or just give us a call, and we can start the process for you.

Where does JANGO operate?

We welcome plan-managed, agency-managed, and self-managed participants within the NDIS. Feel free to contact us for more information on your type of plan and how we can help.

Where we can help

Find us in these Australia regions

We mostly support clients living on Australia’s east coast, but our network is growing. Even if we’re not in your area just yet, feel free to get in touch.